Retail technology experts
With over 30 years of experience in the retail technology industry, Vicana provides industry leading hardware, software, support, installation and consulting services.
Leveraging our retail experience and our partership with Agilence, Vicana, can offer a complete Loss Prevention solution. Agilence's 20/20 Retail is the most advanced exception reporting tool available on the market. It combines the best features from exception reporting and business intelligence solutions into one beautifully intuitive and powerful solution.
The web-based application is able to collect, summarize and analyze information from any data input within a store or chain-wide, allowing you to easily connect the dots and spot the outliers that are affecting your bottom line. Powerful drill down capabilities let you move from the store level to individual line items in just a few clicks, and linked video allows you to view data and video side-by-side on one screen. At the end of the day, 20/20 Retail offers retail loss prevention and operations a powerful, flexible, and intuitive tool to combat fraud and increase efficiency chain wide.