Vicana (914) 472-1512, Armonk • (787) 759-8635, San Juan, PR

Microsoft cloud services

Office 365 • Azure • Dynamics 365

Your go-to Office...anywhere Office 365


Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Always the latest versions—let you create, edit, and share from your PC/Mac or your iOS, Android, or Windows device with anyone in real time.


Tools for professionals.  Vicana support.


Office when and where you need it. Work anywhere, anytime, on any device.  Office 365 is ready when you are.


     •     Most affordable way to get up to date with the latest version of Microsoft's productivity tools

     •     Replace aging on-premise exchange server with little effort and low cost

     •     Provide employees secure access to company email on any device at no additional cost

     •     Office productivity tools for each user on an 5 computers, 5 phones and 5 tablets, including home computers to           allow employees to reach the highest level of productivity (Outlook, Word, Excel, PowerPoint, OneNote, Access,          Publisher)

     •     1 TB of cloud storage per user included with OneDrive

     •     50 GB mailboxes, with options for more storage and unlimited archive space

     •     SharePoint



Built-in security.  Always at the ready.  Right on the money.


     •     Professional company identity using your own domain name

     •     East setup and management

     •     Get tech support from a company you trust

     •     99.9% uptime

     •     Use Skype for business

     •     Built in security, compliant and privacy controls

     •     Outlook, Word, Excel, PowerPoint and OneNote available in the cloud


Microsoft's cloud platform - Azure - global, trusted, hybrid


     •     Your data center in the cloud

     •     Test in the cloud

     •     Enterprise technology available to small and medium businesses


     •     Virtual machines

     •     Create web and mobile apps

     •     SQL databases

     •     Storage for apps, files and backups - highly available and massively scaleable

     •     Cloud services

     •     NoSQL document database-as-a-service

     •     Azure Active Directory

     •     Simple and reliable server backup to the cloud


Digital transformation with Dynamics 365 - CRM in the cloud


     •     Engage customers

     •     Empower employees

     •     Optimize operations

     •     Transform product


Dynamics for sales, customer service, operations, field service, project service automation, marketing, financials, and customer insights.



Office Plan Office 365 Business Essentials Office 365 Business Office 365 Business Premium Office 365 ProPlus Office 365 Enterprise E1 Office 365 Enterprise E3 Office 365 Enterprise E5*
Pricing $5.00/user/month  $8.25/user/month $12.50/user/month $12.00/user/month $8.00/user/month $20.00/user/month $35/user/month
Best for… Best for businesses that need business email and other business services.  Office applications not included. Best for businesses that need Office applications plus cloud file storage and sharing.  Business email not included. Best for businesses that need business email, Office applications and other business services. Enterprises that need office applications plus cloud file-storage and sharing.  Business email not included. Enterprises that need email, office applications online, plus cloud file-storage and sharing.  Desktop office applications not included. All the features of ProPlus and Enterprise E1, plus security and compliance tools, such as legal hold, data loss prevention and more. All the features of E3 plus advanced security, analytics and voice capabilities.
email Business-class email hosting with 50 GB mailbox and custom email domain address email not included Business-class email hosting with 50 GB mailbox and custom email domain address email not included Business-class email hosting with 50 GB mailbox and custom email domain address Business-class email hosting with 50 GB mailbox and custom email domain address Business-class email hosting with 50 GB mailbox and custom email domain address
Desktop Office Desktop applications not included Desktop versions of Office 2016 applications: Outlook, Word, Excel, Powerpoint, OneNote, plus access and Publisher for PC only Desktop versions of Office 2016 applications: Outlook, Word, Excel, Powerpoint, OneNote, plus access and Publisher for PC only Desktop versions of Office 2016 applications: Outlook, Word, Excel, Powerpoint, OneNote, plus access and Publisher for PC only Desktop applications not included Desktop versions of Office 2016 applications: Outlook, Word, Excel, Powerpoint, OneNote, plus access and Publisher for PC only Desktop versions of Office 2016 applications: Outlook, Word, Excel, Powerpoint, OneNote, plus access and Publisher for PC only
Licensing   One license covers 5 phones, 5 tablets and 5 PCs or Macs per user One license covers 5 phones, 5 tablets and 5 PCs or Macs per user One license covers 5 phones, 5 tablets and 5 PCs or Macs per user One license covers 5 phones, 5 tablets and 5 PCs or Macs per user One license covers 5 phones, 5 tablets and 5 PCs or Macs per user One license covers 5 phones, 5 tablets and 5 PCs or Macs per user
Web apps Web versions of Outlook, Word, Excel and PowerPoint Web versions of Outlook, Word, Excel and PowerPoint Web versions of Outlook, Word, Excel and PowerPoint Web versions of Outlook, Word, Excel and PowerPoint Web versions of Outlook, Word, Excel and PowerPoint Web versions of Outlook, Word, Excel and PowerPoint Web versions of Outlook, Word, Excel and PowerPoint
Services Included Exchange   Exchange   Exchange Exchange Exchange
  SharePoint   SharePoint   SharePoint SharePoint SharePoint
  OneDrive for Business OneDrive for Business OneDrive for Business OneDrive for Business OneDrive for Business OneDrive for Business OneDrive for Business
  Skype for Business   Skype for Business   Skype for Business Skype for Business Skype for Business
  Microsoft Teams   Microsoft Teams   Microsoft Teams Microsoft Teams Microsoft Teams
  Microsoft Planner   Microsoft Planner   Microsoft Planner Microsoft Planner Microsoft Planner
  Yammer   Yammer   Yammer Yammer Yammer
      Microsoft Bookings   Stream Stream Stream
          Flow Flow Flow
          PowerApps PowerApps PowerApps
              Power BI Pro
Skype Host online and video conferencing meetings for up to 250 people Skype for Business client available; Skype for Business service not included Host online and video conferencing meetings for up to 250 people Skype for Business client available; Skype for Business service not included Host unlimited HD video conferencing meetings with up to 250 people and meetings up to 10,000 people Host unlimited HD video conferencing meetings with up to 250 people and meetings up to 10,000 people Host unlimited HD video conferencing meetings with up to 250 people and meetings up to 10,000 people
OneDrive 1 TB OneDrive cloud storage 1 TB OneDrive cloud storage 1 TB OneDrive cloud storage 1 TB OneDrive cloud storage 1 TB OneDrive cloud storage Unlimited OneDrive cloud storage Unlimited OneDrive cloud storage
Security and Compliance           eDiscovery with in-place search, hold and export; email archiving and legal hold Advanced eDiscovery with in-place search, hold, export and analytics; email archiving and legal hold
Microsoft Bookings Not available Not available Included Not available Not available Not available Not available
StaffHub Not available Not available Not available Not available Included Included Included
Support 24/7 support 24/7 support 24/7 support 24/7 support 24/7 support 24/7 support 24/7 support
Max users 300 300 300 Unlimited Unlimited Unlimited Unlimited

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Small and Medium Business (SMB) Services

Loss Prevention

Retail technology experts

Retail Consulting

Small Retailers

Specialty Retail

Omni-Channel Retail

Help Desk

Quick Service Restaurant (QSR)

Retail Software

Retail Hardware

Supermarket

Retail Services

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Small and Medium Business (SMB) Services

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Microsoft hosted, Vicana supported

Engage Vicana to implement your Microsoft solutions

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Office 365 (Outlook, Word, Excel, PowerPoint, OneNote, Access, Publisher, Share Point -- for your desktop, phone, tablet and web) • Dynamics 365 CRM