Who We Are

Vicana has been serving customers since 1983.

With 40 years of experience in the retail technology industry, Vicana provides industry leading hardware, software, support, technical and consulting services. Vicana is led by Kevin Rosenzweig, a former CIO and consultant. Kevin began his career as an entrepreneur in QSR at Brandeis University while studying economics and politics. After Brandeis, Kevin earned a MBA at Boston College, and then started his consulting career in the retail practice of Arthur Andersen. As CIO of Me Salvé, Kevin led the IT department and implemented many systems and upgrades. For more information, see Kevin's profile .

Vicana provides IT services to small and medium (SMB) businesses and retailers. Customers come to us to provide cloud services, data center support, hardware and software procurement, desktop support, backup and disaster recovery, security, digital office and many more IT services.

We love to select, implement and support advanced technologies. Vicana can help you reach your goals using its experience in technology, Point-of-Sale (POS), inventory management and planning, customer service, store operations, loss prevention, associate productivity improvement and technical skills.

Vicana was founded in 1981 and opened its doors in the United States Commonwealth of Puerto Rico in 1983, by husband and wife, Victor and Anavi, who donated the combination of their names to the name of the company.

Vicana is headquartered in San Juan, PR and has an office in Armonk, NY. With both English and Spanish speaking experts, Vicana is prepared to serve a diverse client base.

Technology leadership Now.

Kevin and his team at Vicana is ready to help you use technology to fast forward your business now.

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Conversations

It all a starts with a converstation to get to know you and your business. The conversation continues as we work together to navigate you technology systems and make significant improvements to elevate your profitablity.

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Engagement

Yearly, monthly, weekly, daily. Start big or small. Let us help set your strategy and lead your technology initiatives.

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Experience

We have technology expertice and experience accross many industries, including small business, retail, mortgage lending, grocery, legal services, medical practices, not-for-profits, catering, and interior design.

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Full stack

We have experience and expertise in managing all aspects of the IT department, including web development and design, C#, Java, Windows Server, Windows destop, Mac desktop, Microsoft 365, email security, VoIP, firewalls, networking, hardware, end user support...

One stop

Technology
Leadership.

No reason to wait. It starts with one phone call and leads to maximum profits.

Get started

Yearly, monthly, weekly, and daily pricing

Get access when you need it.

Available now

We are available immediately to fill leadership roles in your organization. Short-term or long-term, on-site or remote, we are ready to join your team. We know how to do it.

Project based

Some problems are solved with a solution. Engage with us to lead you to that solution and then come back to us later to solve another problem.

Kevin Rosenzweig

Kevin Rosenzweig

President and Managing Principal

CIO, Consultant and Business Leader

Kevin is a 25-year veteran of the retail technology industry and previously a CIO. Kevin brings with him deep retail knowledge and experience through leading major technology projects, including implementations and upgrades. As CIO, Kevin set IT strategy and executed projects reaching organizational goals, as well as supporting corporate, store and merchandising software and infrastructure. While a member of the marketing, CRM and loyalty committee, Kevin helped to identify new and improved ways to reach, serve and interact with retail customers.

Through Kevin's tenure as CIO and a consultant, he has acquired significant expertise in system architecture, retail IT management, Point-of-Sale technology, IT services, business process analysis and redesign, and project management. As a business leader, Kevin worked to improve store operations, inventory managment, reduce shrink, implement loss prevention processes and improve HR procedures. Other business initiatives that Kevin led include the rollout of new concepts, gift cards and customer loyalty, and cost savings projects in sales audit, loss prevention and electricity usage.

Kevin earned a MBA from Boston College and is a graduate of Brandeis University where he earned a BA in economics and politics.

Areas of expertise
  • IT management
  • Microsoft 365
  • Store operations
  • Project management
  • System architecture
  • IT strategy and planning
  • Data center
  • User support
  • Point-of-Sale
  • Payment processing and PCI
  • Help Desk management
  • Inventory controlt
  • Loss prevention
  • Process improvement
Technology expertise
  • .NET web apps
  • Toshiba SurePOS
  • Oracle Xstore, Relate, XBR
  • JDA MMS
  • PeopleSoft HRMS
  • Vicana payment authorization app (VPAA)
  • Microsoft 365
  • Microsoft Windows server
  • Microsoft SQL server
  • Mobile computing and RFgen
  • IBM iSeries

Contact us

Do you have any questions? Please do not hesitate to contact us directly. Our team will come back to you quickly to help you.

San Juan, PR

Armonk, NY

(787) 759-8635

(914) 472-1512

info@vicana.com