New projects, upgrade planning, project management, software selection, implementation, hardware procurement, deployment, and support; we get your project done!
Ask us about our JAVA progamming for Toshiba SurePOS ACE and Oracle Xstore.
As a partner of Toshiba Global Commerce and Datalogic, we are ready to make your project a success.
We are here to support your stores. We don't stop unitl you do.
No matter your segment or size, Vicana can help.
SurePOS ACE is for independent grocers, hypermarkets, club, and chain drug retailers who need more powerful capabilities at the POS. Transform your point-of-sale to a point of service. The SurePOS ACE point-of-sale application helps high-volume retailers deliver personal and powerful capabilities for a checkout experience that inspires customer trust and loyalty.
TCx® Sky Operating System is a retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Vicana has the experience and expertise to get you to the next level.
Retailers need to invest in customer loyalty, inventory management, endless aisle, and new ways to communicate with customers.
Vicana has the experience and expertise to get you to the next level.
Independent retailers need to compete with chains and differentiate themselves from their rivals. Simplify and merge your store inventory with your ecommerce store.
Matched with our services
SurePOS ACE is for independent grocers, independent retailers, supermarkets, hypermarkets, club, and chain drug retailers who need more powerful capabilities at the POS and in the store, especially fuel, pharmacy, multichannel and mobile scenarios, to generate revenue and deeper customer relationships and lower TCO.
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VPAA is an Evertec-certified POS-payment integrated solution, built for Puerto Rico, and paired with web-based setup, analytical and troubleshooting portal. Improve your checkout speed, reduce errors, and increase customer satisfaction, all with minimal changes to your POS software. VPAA includes support, built-in database maintenance and knowledge base.
More InfoWith minimal changes to your POS application, VPAA is certified to integrate with Evertec's latest payment platform. Reduce the paper trail with electronic receipts and signatures and improve customer service with faster line speed.
The VPAA web portal gives easy access to configuration, transaction search, receipt lookup, administrative functions and loss prevention reports. The easy-to-use web portal includes built-in database maintenance, and knowledge base.
Monitor cashier behavior with loss prevention reports on cash back, missing customer signatures, keyed credit cards and refunds.
Stay on top of your business and ahead of issues with autogenerated settlement reports, centralized settlement control, notifications, and alerts. Analyze your payment receipts in the Dashboard via key performance indicators.
This powerful platform with analytical tools, combined with Vicana's deep retail experience, improves operations and saves real money.
Kevin is a 25-year veteran of the retail technology industry and previously a CIO. Kevin brings with him deep retail knowledge and experience through leading major technology projects, including implementations and upgrades. As CIO, Kevin set IT strategy and executed projects reaching organizational goals, as well as supporting corporate, store and merchandising software and infrastructure. While a member of the marketing, CRM and loyalty committee, Kevin helped to identify new and improved ways to reach, serve and interact with retail customers.
Through Kevin's tenure as CIO and a consultant, he has acquired significant expertise in system architecture, retail IT management, Point-of-Sale technology, IT services, business process analysis and redesign, and project management. As a business leader, Kevin worked to improve store operations, inventory managment, reduce shrink, implement loss prevention processes and improve HR procedures. Other business initiatives that Kevin led include the rollout of new concepts, gift cards and customer loyalty, and cost savings projects in sales audit, loss prevention and electricity usage.
Kevin earned a MBA from Boston College and is a graduate of Brandeis University where he earned a BA in economics and politics.
Gary is an experienced, results-oriented retail executive and consultant with a track record of delivering operational, financial, merchandising and product development improvements through process and organizational redesign, resulting in enhanced efficiencies, sales and profit growth. As a senior executive and consulting partner with leading department stores, mass merchants, specialty stores, wholesale, eCommerce and direct marketing companies, Gary creates value for clients through reengineering and aligning process and people, utilizing technology to achieve strategic goals.
Gary previously served as Operating Vice President reporting to the Chairman and CEO of the 4th largest discount retail chain in the US. With experience in corporate and division positions, he has a varied background and keen understanding of issues related to revenue, margin and operating income.
